Frequently Asked Questions (FAQs)

About Our Service

1. Is your venue finding service really free?
Yes — our venue finding service is completely free to clients. We’re paid a commission by the venues after your event, meaning you get our expert help at no cost to you.

2. What types of events can you help with?
We source venues for all types of corporate events — from board meetings, training sessions, and conferences to gala dinners, incentives, and retreats.

3. Do you only work with UK venues?
No — we’re a global venue finding agency. While we specialise in the UK, we regularly book venues across Europe and worldwide.

4. Can you help with hybrid or virtual events?
Yes, we can recommend venues equipped with advanced technology for hybrid meetings and live streaming.

Process & Booking

5. How does your venue finding process work?
Simply tell us your event brief — dates, delegate numbers, location, and budget — and we’ll send a curated shortlist of suitable venues. We handle all enquiries, negotiations, and contracts for you.

6. How long does it take to receive venue options?
Typically within 24–48 hours, depending on the complexity of your brief and the location.

7. Do you handle site inspections or venue visits?
Absolutely. We can arrange and accompany you on site visits, or organise virtual tours if preferred.

8. Can you negotiate rates and contracts on our behalf?
Yes. We negotiate rates, review terms and conditions, and ensure everything is in your best interest before you sign.

Additional Services

9. Can you help with event planning or management?
Yes — we have partnerships that specialise in supporting clients with event planning, logistics, budgeting, and strategy to ensure your event runs smoothly from start to finish.

10. Do you help with accommodation arrangements?
We can include hotel accommodation in your venue search and liaise with venues to secure the best group rates.

11. Can you recommend team-building or incentive experiences?
Yes, we work with trusted partners to create bespoke incentive programmes and memorable group activities suited to your event goals.

Practical Details

12. How far in advance should I book a venue?
We recommend booking 3–6 months in advance for small meetings, and 6–12 months for large conferences or peak-season events.

13. Can you help with last-minute bookings?
Definitely — our strong venue relationships mean we can often secure excellent options at short notice.

14. What industries do you work with?
We work with clients across all sectors — from finance, law, and healthcare to media, retail, and tech.

15. What happens once I’ve chosen a venue?
We’ll confirm the booking, finalise contracts, and stay in touch to ensure everything runs smoothly before, during, and after your event.